Every organisation is different, so are our Improvement Apprenticeship Programmes. We offer a range of options to suit your organisation, from open programmes (ideal for one or two delegates), to in-house and digital learning options. We work with you to find the perfect solution for your employees and your business.
Our programmes are designed to fit the needs of the business, enabling you to up-skill your teams, drive a culture of lean and high performance and create the next generation of team leaders, supervisors and managers with the top level management skills that allowing the business to flourish and thrive.
Through our Improvement Apprenticeship Programmes, your teams will drive high standards of quality, reduce costs, manage supply chains, avoid waste thereby giving the organisation the competitive edge.
Occupation Profile Summary:
Improvement Leaders are responsible for developing improvement strategy, providing leadership in improvement for the business and for coaching and supporting Improvement Specialists in advanced analysis. The Improvement Leader typically reports to Board members or Heads of Department and manages (directly and/or matrix) a team of Improvement Specialists, who deploy the strategy, and lead improvement projects. They work closely with all functions of the business to support the setting and achievement of business goals, often accountable for Improvement activities within the largest-scale and highest priority programmes of work.
For example, they may develop top-level Value Stream Maps to identify improvement opportunities that are then scoped into projects to be delivered by Improvement Specialists or they may design new products/processes/services. The role is typically oce-based but involves working wherever their improvement activities are focussed for example they could be working on the shop oor or at customer/supplier premises.
Improvement Practitioners use a blend of Lean and Six Sigma, project and change management principles and tools to identify and lead the delivery of change across organisational functions and processes. Improvement Practitioners can be found across all sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc.
Typically, Practitioners lead smaller projects and/or play a key supporting role in a larger programme – tackling issues that may require swift problem solving, or re-occurring challenges that require in-depth analysis and the implementation of a range of eective and sustainable countermeasures. They are the focal point for all stakeholders and responsible for communication throughout a project.
Improvement Specialists are responsible for leading the deployment of improvement strategy, for training others and for providing broad and deep technical expertise in advanced and complex Lean and Six Sigma, Project and Change Management principles and tools to enable identication and delivery of improvement opportunities aligned to key business goals.
Improvement Specialists typically report to Improvement Leaders who develop the improvement strategy and governance processes, and who provide technical guidance on advanced analysis. Improvement Specialists manage (directly and/or matrix) Improvement Practitioners who lead smaller improvement projects aligned to the improvement strategy. A typical ratio of Improvement Specialists to Improvement Practitioners in an organisation could be 1:10. In comparison with the work of an Improvement Practitioner, Improvement Specialists draw on their advanced knowledge and skills in applying Improvement principles and tools across a range of programmes/ projects/areas to build the capability of others. They also swiftly visualise processes, problems and opportunities and use both graphical and statistical analysis to deliver
They work closely with other Improvement Specialists to support the delivery of improvement strategy, working on multiple simultaneous projects linked to key business objectives, identifying and engaging both subject matter experts and key stakeholders. Their work generally requires them to interact with others but typically involves a high-degree of autonomy.
Improvement Technicians are responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies. They can be found across all industry sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc.
Typically, Technicians work as a member of an operational team to resolve problems - preventing
re-occurrence, engaging others in issues aecting them and to support the improvement of performance. Typical activities include:
• Engaging team members in the identification of improvement opportunities and relevant countermeasures and controls
• Initiating and facilitating improvement activities through to confirmed resolution
• Providing local expertise in business improvement methods and basic tools to team
There are a variety of job titles associated with the occupation, these include, but are not limited to: Business Improvement Co-ordinator, Continuous Improvement Executive, Process Technician, Operational Excellence/Lean Engineer, Lean Six Sigma Yellow belt and Quality Control Analyst.