Sometimes you just need CAKE...

Providing the right mix of coaching,mentoring and development solutions.

+44(0)1603 733006

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Meet the team...

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Margaret Burnside



Margaret has over 30 years' training & development experience both inside organisations and as external consultant. She is a leadership, emotional intelligence, and presentation skills coach - passionate about coaching and mentoring (and handbags!).  Tel - 07887 775065



Nicola Millbank

Head of Coaching and Mentoring 


Nicola is our expert business coach, with many years' experience working with managers and leaders. She is a coach, mentor, facilitator and agent of change. Nicola designs and delivers change programmes that supports major business goals. Loves walking her dogs on the beach. Tel - 07798 782800

Steve Millbank

Head of Management Development.


Steve is an experienced learning and development professional. He has worked in a variety of senior management roles, designing learning strategies, development initiatives as well as change management and team development programmes. Steve is a qualified coach, sailing instructor and a passionate supporter of Norwich City Football Club. Tel - 07718 424687

Jo Tonnison

Executive Assistant


Jo has worked with business leaders across both private and public sectors. She has an in-depth understanding of organisations and draws on her many years' training experience to deliver her seamless support and management of our programmes.

Jo is passionate about singing and is a proficient archer.

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Steve Burnside



Steve has a wealth of marketing & management experience in national and international organisations. He is quality driven and passionate about the customer experience (and trading indices, commodities and currencies in his spare time). Tel - 07815 726015

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@cakepd1       Tel: 01603 733006       Tel: 0203 40 992 88


@cakepd1      Tel: 01603 733006       Tel: 0203 40 992 88


Grant Cullen


Grant is an award-winning learning and development professional with over 20 years’ experience in training, coaching and facilitation. He has worked with a wide variety of organisations in many different sectors from financial services to non-profit to engineering. He loves helping leaders and managers get the most from their people and is also passionate about empowering teams. A qualified psychometrics coach, his conviction is that great results come from identifying, developing and supporting the strengths we all have as individuals.

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Laura Broome

Accredited Programme Consultant


Laura has worked within administrative, training and recruitment roles for the past 19 years. She has worked across many sectors including 10 years within social housing. She has designed & delievered training courses and has a deep understanding and passion for self-development and strategic leadership within business. She also has a passion for being by the sea and is a total make-up addict! Tel - 07920 797889

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The East of England Coaching & Mentoring Conference - The Coaching Conversation 2017
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Francesca Cakebread

Accredited Programmes Co-ordinator


Has over 20 years’ experience within both the public and private sector, providing Customer Service Support/Delivery.  Most recent role was for Local Government, within Adult Social Services, working with the elderly, venerable and mental health teams to ensure that all service users remained as independent as possible and primarily were safe within their home environments.  Working closely within the Care Act Legislations and Safeguarding remit.  Like Margaret, she too loves handbags!